In control of data exchange

Housing associations are increasingly collaborating across organizational boundaries. What challenges does this create for organizations, and how can they prepare for the future?

Two years ago you told us that housing associations would increasingly collaborate across the value chain, move to the cloud and improve data quality. Has that become reality?

“These expectations have certainly been met. The trends are still very relevant and the sector is actively working on them. Almost every software supplier now offers a cloud application, and a growing number of housing associations have fully migrated to the cloud. Through Datarotonde’s expanding ecosystem, we see more and more parties exchanging data with each other. Different types of chain integrations are emerging, such as maintenance orders, e-invoicing, or exchanging population register data with municipalities. This enables housing associations to collaborate more efficiently and effectively with other parties and to rely on the digital value chain with confidence.”

Datarotonde advocates for ‘control’ and even ‘managed chain integration’. What does that mean in practice?

“Integrations can sometimes be disrupted without being immediately noticed, and it may take a lot of time to get processes running smoothly again. The key is to resolve issues before users are affected. This is important for complex integrations, but also for simpler ones where no data transformations between applications are required. An integration specialist is ideally positioned to take control of all involved parties when incidents or changes occur.

A managed connection goes one step further. It is a functional service that organisations can subscribe to. The entire implementation is taken care of, both now and in the future. No consultancy hassle. For a fixed monthly fee, full management and maintenance are included.”

Source: CorporatieMedia – Photo: Theo Scholten